Biography:
Dr. Bency Massinello is a distinguished leader in pediatric healthcare administration, known for her visionary approach and commitment to excellence. With a results-driven focus, she has consistently achieved transformative improvements in patient outcomes and operational efficiency. As Administrator and VP of Nursing, Quality, and Informatics at St. Mary’s Healthcare System for Children, Bency has led critical departments, including Nursing, Admissions, Discharge, and Ancillary departments demonstrating a deep understanding of complex healthcare operations. In her role as VP of Inpatient Nursing Services, Bency fostered a culture of continuous learning and development, contributing to improved nursing practices. She also served as alternate administrator, implementing policies that enhanced day-to-day operations. Notably, Bency maintained the lowest infection rates during the Covid-19 pandemic, led technology integration projects, and was honored with the Quality of the Year award in 2020 by the United Hospital Fund. Her innovative contributions to healthcare have made her a sought-after speaker and a prominent figure in the field.